Modus is engaged in support for a Sri Lankan private Bank since 2018 and till date, providing Level 1 and Level 2 support for Finacle Core, core/reports Customization, E-banking software customization and support and further handling for streamlines products functioning with existing Core banking system ( Finacle 10.2.17)
Finacle Core Banking 24/7 support for both Level1 and Level2.
Handling infra related issue on 24/7 basis.
Finacle core and reports customization.
Dedicated support for Finacle E-banking issues.
Finacle E-banking solutions & customization.
Seamless support for long pending loans module issues in Finacle.
24/7 support for finacle core banking/FI/Connect24 and infra related issues.
Finacle E-banking and core customizations to meet the bank’s requirement by understanding their regulations.
24/7 support for EOD issues.
Supporting for the Year end Activity.
Seamless support for e-Banking and core banking.
Enhancements delivered as per client requirement & timeliness.
Reports and core software customizations are completed with in the time provided.
Major Loan issues were handled in very short period.